Privacy Policy
Updated: 05/05/2025
Introduction
Welcome to EasyFranceNow, operated by TWENTY M (SAS), 229 rue Saint-Honoré, 75001 Paris, France.
Data Controller: TWENTY M — SIREN 990 370 603 — VAT FR75990370603.
Contact: contact@easyfrancenow.com
Information We Collect
We may collect the following types of information:
Personal Information: name, email, phone/WhatsApp, preferred dates, and details you share in forms or messages.
Service & Case Data: documents you upload for appointments, notes, and English recaps we prepare.
Usage Data: pages viewed, IP address, device/browser, referrer, approximate location.
Cookies/Tracking: consent-based analytics via Google Analytics 4; measurement via Google Tag Manager.
We do not intentionally collect special-category data. If you share health/legal information to fulfill your request, we use it only for that purpose and retain it no longer than necessary.
How We Use Your Information
We use the collected data for the following purposes:
Provide and operate our services (booking, attendance, interpreting, follow-up).
Communicate with you regarding requests, support, and updates.
Analyze site performance and improve user experience (with consent).
Comply with legal, security, and accounting obligations.
Legal bases (GDPR): contractual necessity, legitimate interest, legal obligation, and consent (for analytics/marketing).
Data Protection & Security
We implement organizational and technical measures to protect your data against unauthorized access, disclosure, loss, or alteration. No method of transmission or storage is 100% secure, but we continually improve our safeguards.
Third-Party Services
We may share data with trusted processors strictly as needed, under GDPR-compliant terms.
Some providers may transfer data outside the EEA; where relevant we rely on the EU–US Data Privacy Framework and/or Standard Contractual Clauses with supplementary measures.
Your Rights & Choices
You can request access, rectification, erasure, restriction, portability, and object to processing. You can withdraw consent at any time.
Contact: contact@easyfrancenow.com or TWENTY M, 229 rue Saint-Honoré, 75001 Paris, France.
You may lodge a complaint with the CNIL (cnil.fr).
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date."
Contact Us
EasyFranceNow — TWENTY M
Email: contact@easyfrancenow.com
Address: 229 rue Saint-Honoré, 75001 Paris, France